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Subscribe Pro sends emails out to both you and your customers on your behalf at several stages of the subscription process. Email messages are sent out to your customers for every subscription created, updated or cancelled as well as when a subscription fails or is shipping within a defined period of time. Likewise, the administrator receives email messages when a new subscription is created and provides report content emails based on failed and processed orders within a subscription. The emails that get sent out depend on the stage of the subscription your customers are at as well as payment credit card / processing issues that can arise with each customer order.

There are several predefined email templates already in the system.

You can use these templates as they currently are configured or you have the option to customize them to meet the needs of your product and customers for content and variables included within these templates.

We aren't going to go into large detail in this specific section about the email templates as we already have a separate set of documentation for the email template management here:

Subscribe Pro Email Template Documentation


Next >> Manage Subscription Intervals

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