Managing Subscribe Pro Environments


  • A user with Manage Environment Configuration access to the New Merchant App.

Accessing Environments

  1. Log into the New Merchant App.
  2. Click on the profile icon on the top right and select Account Settings from the dropdown.
  3. On the top bar, click on Environments.
  4. You will see a list of environments associated with the account.

Adding Environments:

  1. In the Environments section, click on the Create New Environments button.
  2. In the Environment details, enter a name for the environment.
    • Recommendation: Choose a name that will make it easy to identify the environment.
  3. Select "Production" or "Sandbox" from the Choose Environment Type dropdown.
  4. Select the eCommerce platform that the client is using from the Choose Ecommerce Platform Connection dropdown.
    • By default, Salesforce Commerce Cloud is selected and should be changed if a different platform is being used.
  5. Select Create Environment.

Deleting Environments:

  1. In the Environments section, locate the environment you wish to delete and click on the Delete button to the right of it.
  2. A window will appear, asking you to enter the environment name to proceed with the deletion.
  3. Click on Delete Environment to confirm.
    • The environment will be scheduled for cancellation and all associated data will be deleted after one month.
    • Recommendation: Reach out to Subscribe Pro at [email protected] for more information or to inquire on a backup of the data.

Changing an Environment's Name

  1. In the Environment section, click on the pencil icon next to the name of the environment you want to change.
  2. Type the new name in the text field.
  3. Click the green checkbox to confirm the change.