Accessing Reporting
This document provides an overview of the reporting available in Subscribe Pro's user interface. For information on accessing reports using an API, please see the document Report Codes
Classic App
There are multiple reporting options in the Subscribe Pro Classic App to help track subscriptions. The reporting can be accessed by selecting Reporting and then the associated report.
| Report Name | Description |
|---|---|
| Daily Subscription Report | Recently updated and currently relevant subscriptions with details. |
| Complete Subscription Report | All subscriptions in the environment. |
| Subscription Status History Report | A history of all status changes for subscriptions. |
| Expired Credit Card Report | All payment methods with an expired credit card date. |
| Failed Subscription Report | All subscriptions with the current status of 'Failed'. |
| Customer Activity Report | All customer profiles. |
| Order History Report | Order history records for all subscriptions. |
| Complete Sales Order Report | Recurring sales orders and details (generated by Subscribe Pro). |
| Complete Transaction Report | All payment transactions. |
| Products Report | Product details. |
| My Dashboard | All custom reports are held here. Inquire with our support team for custom reporting costs by reaching out to mailto:[email protected]. |
New Merchant App
The New Merchant App has additional reporting that can be accessed by going to Reporting > Tabular Reporting.
| Report Name | Description |
|---|---|
| Complete Subscriptions (Full Details) Report | All subscriptions in the environment with additional fields. |
| Complete Group Subscriptions (Full Details) Report | All group subscriptions in the environment with additional fields. |
| Subscription History Report (Awesome Edition) | History records for all subscriptions with additional fields. |
| Trial Conversion Report | Trial offer conversions and subscription details. |